We use performance cookies to collect information about how you use our website (for instance which pages you visit most often). Cookies help us to improve your online experience with Aspen. Find out more here

Brokers/Clients Login

Report a Public Liability Claim

Rather than getting you to fill out mountains of paperwork, we have a handful of simple accident investigation forms which are specially designed to ask only the most important questions. This will give us the key information we need to assess your claim and, where appropriate, make a quick decision on liability.

For an public liability claim, please download and complete the following:

Once the forms have been completed, please email them to armlclaims@aspen-insurance.com. Alternatively, you can send them via post to our Croydon office.

If you have any questions about your claim or possible claim, call us today on 020 8263 2408.

Once the form has been received by our experienced claims team, you will be contacted and guided through the claims process by our experts. We will work with you to establish liability and reach a quick settlement for both you and the injured party, helping them to recover as quickly as possible and minimising disruption to your business. We will also keep your broker or advisor fully informed as the claim progresses.

Injury Claim Changes

Because of the recent Ministry of Justice reforms, you will need to act fast if someone has been injured.