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Claims service that is beyond the conventional

Working with your broker, we will help you to identify the risks your business faces and explore ways to prevent them happening. If the worst should happen, we’ll do everything we can to get you back to business as usual as soon as possible and with the minimum of fuss.

As many insurers are looking to cut costs, their customers can’t always speak to the knowledgeable, experienced staff they need. At Aspen Risk Management Limited we do things differently. We have invested in highly experienced staff and make sure that our investment is reflected in the quality of service that you receive.

Our team are not anonymous or faceless – contact details are available on this site for all negotiators. We are also happy to arrange a meeting to discuss any issues in advance.

If you need to make a claim please contact your Insurance Broker or talk to us directly.

Feedback on our service

“Fantastic settlement - sterling work.” - Policyholder

“I would like to thank you personally for your prompt assistance, professionalism and help in finding an amicable solution to this situation.” - Broker in the North West

“Thank you for your help, fantastic service as always.” - Broker in the South East

“Thank you for all being so responsive on this. Simple amazing and really appreciated.” (Policyholder)

“Amazing Claims service.” - Broker in Scotland

“Never known a claim be nipped in the bud so quickly. Your efforts have been greatly appreciated.” - Broker in the North West

[The Insured] “did wax lyrical about how much they like Aspen and did in fact say that they are the best Insurer by far that they have ever dealt with.” - Policyholder

“I am sorry I was difficult at the beginning of our negotiations, I was angry and upset [after the accident].  You on the other hand have been professional and polite and are a credit to your Company.” - Claimant

“I would like to thank you personally for your prompt assistance, professionalism and help in finding an amicable solution.” - Broker in the North West