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Claims service that is beyond the conventional

Handling claims is our single biggest opportunity to demonstrate the truly outstanding service we provide to our clients. Our aim is always to:

  • help you recover after an incident so that you can get your business back up and running whether insured or not
  • resolve any loss, damage or issues as soon as possible
  • manage the claim and provide you with regular updates 
  • provide a fair, equitable and speedy resolution of all claims

We know that your focus is on running your business, serving your customers and making a profit. So our service is aimed at helping you do just that. Read more about our service.


Personal Injury Claims

Since 2013 we have been working hard to take full advantage of the opportunities available under the Ministry of Justice Reforms for the handling of personal injury claims.

Find out more

Your experienced Incident Manager

We will appoint an experienced Incident Manager to help you get back to business as usual as quickly as possible. We will do this, whether this is covered by your policy or not. See how.

A different approach

Kevin Pallett (MD) on why claims are at the top of our agenda. Watch the video.

Recovery first and foremost

We are convinced it is best to work with you and your broker on recovery and claims before you even take out your policy. Our approach explained.

If you need to make a claim

Please contact your Insurance Broker or talk to us directly.
Contact us